Plain-English steps for every problem SavedSafe can find. Each guide matches the "How to fix" steps in your report.
Guides: 19|Windows: 10 & 11Copy and find
Copy your files to a USB drive
Let SavedSafe copy the photos and files that have no backup to a USB drive, with one click.
Copy new files to your backup drive
Plug your SavedSafe backup drive in again, and add only what is new.
Find a file you saved
Forgot where you saved something, or what you called it? Find it and open it with one click.
Turn the monthly reminder on or off
A gentle nudge, once a month, to copy your new photos.
The USB drive won't let SavedSafe save to it
What to do when a USB drive or memory card is locked or wearing out.
What USB drive to buy
How big a drive you need, and what to look for at the store.
File History
Turn on File History
Make Windows copy your files to a USB drive automatically.
File History has stopped copying
Get File History working again when its last backup is old.
Your backup drive is not plugged in
Reconnect the drive File History uses so copies start again.
OneDrive
Set up OneDrive
Sign in to Microsoft's online storage so your files have a copy online.
OneDrive is not running
Start OneDrive again so new files get uploaded.
Back up Desktop, Documents, and Pictures with OneDrive
Turn on OneDrive's folder backup for your main folders.
Folders
Old folders left behind
Rescue files from an old Desktop, Documents, or Pictures folder.
Photos that are only on a USB drive
Give the photos on your USB stick a second copy before the stick is lost or fails.
Your Downloads folder is not backed up
Give the downloads that matter a second copy.
Other
Dropbox is not running
Start Dropbox again so new files get uploaded.
Backup and Restore has stopped
Restart the older Windows 7-style backup if your computer uses it.
Check a backup app SavedSafe cannot see into
Confirm another backup program is actually protecting your files.
Windows 10 is no longer updated
What the end of Windows 10 support means for your files.