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New in SavedSafe 2.0

The USB drive won't let SavedSafe save to it

What to do when a USB drive or memory card is locked or wearing out.

Use this whenSavedSafe says "This USB drive won't let SavedSafe save to it." or "SavedSafe couldn't copy to this drive."

Nothing on your computer was changed. Some drives refuse new files, usually because of a small lock switch on the side, or because the drive is wearing out.

Steps

  1. Unplug the drive.
  2. Look on the side for a small switch. Memory cards (SD cards) and some USB drives have one, sometimes marked "Lock". Slide it the other way.
  3. Plug the drive back in and click "Check again" in SavedSafe.
  4. If there is no switch, or you see the same message again, use a different USB drive. See What USB drive to buy.

Good to know

  • A drive that is wearing out can stop working completely. If it holds the only copy of anything important, copy those files to your computer soon.
  • Any files SavedSafe copied before the drive stopped are still on the drive.
Questions? Email [email protected]. A real person answers.
savedsafe.com/help/locked-drive/→